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Customer service training underway in Punta Gorda town

Customer Service training (Toledo)

Customer Service training (Toledo)

Customer Service training

Thursday, June 12, 2014. JUAN CAAL Reporting: A two-day training course in customer service started today in Punta Gorda town.

Representatives of various sectors including the women’s department, the media, education department and the PG hospital are attending.

Topics being covered during the training course include customer satisfaction in health care services; 10 ways to find true love with customers , acquiring knowledge and skills in customer/public relations.

Joan Palma

Joan Palma

Chairperson of the Toledo AIDS Committee Joan Palma says that the training will “improve the knowledge and skills of committee members and service providers in dealing with people living with HIV.”

The workshop which ends on Friday, is being facilitated by Roger Duran.  A certificate of participation will be given to all who attends the two days of training.

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