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Transparent BPO Opens 3rd  Contact Center in Belize, Continued Expansion Planned

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Posted: Thursday, August 29, 2019. 4:04 pm CST.

By BBN Staff: Transparent BPO, a nearshore contact center and business process outsourcer, celebrated the grand opening of its third contact center in Belize with a ribbon-cutting on Friday, August 23, 2019.

At 32,000 square feet and four stories, the building increases the company’s agent capacity by 465 seats for a total of 1,280 across the three locations, making Transparent BPO the largest business process outsourcer in Belize and one of the country’s leading employers.

“This building truly marks the beginning of the next phase of Transparent BPO’s evolution. As many of you may have seen, we are currently recruiting hundreds of agent positions and many managerial positions to support our growth as we expand our operations here in Belize. This is an exciting time for our business to say the least,” said Scott Newman, CEO, in a speech during the grand opening.

Attendees at the ceremony included Transparent BPO employees, clients, and representatives from the Belize Trade and Investment Development Service (BELTRAIDE), Ministry of Investment, Trade & Commerce (ITC), and other government agencies.

“Transparent BPO has consistently demonstrated its commitment to contributing to our socio-economic development. The opening of its third location attests to its positive impact in creating employment opportunities for the people of Belize in a conducive working environment which fosters the development of their professional skill sets in this vibrant and emerging industry,” said Dr. Leroy Almendarez, Executive Director, BELTRAIDE.

Also in attendance was Tracey Taegar Panton, Minister of State in the Ministry of Commerce, Trade and Investment.

This new opening does not conclude Transparent BPO’s plans for growth in Belize. During his closing remarks, Newman announced that the company plans to expand outside Belize City in early 2020 with a location in the country’s capital, Belmopan.

The expansion will enable the company to employ more than 2,000 Belizeans in a variety of roles, including management.

Transparent BPO was founded in 2009 to provide its clients with superior call center services and business process outsourcing at competitive pricing.

 As one of the fastest-growing countries in Central America, Belize is Transparent’s ideal location for its contact center operations.


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