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Department of Environment implements precautionary measures to slow the transmission of Covid-19

Posted: Wednesday, April 1, 2020. 11:27 am CST.

By BBN Staff: Recognizing that some persons carrying the COVID-19 virus may not be presenting symptoms, the Department of the Environment (DOE) is taking the following preventative measures to protect its personnel and the community from getting and fostering the accelerated spreading of COVID-19.

While basing its response in line with the Declaration of National State of Emergency and Ministry of Health advisories, the DOE is taking preventative steps to limit exposure to its staff while keeping continued services to the public.

DOE office will be closed to the public but will continue to provide online services effective April 2, 2020

(until further notice)

The public is encouraged to submit their applications or required service request online via our email addresses below for the following services:


Contact Information Description of Queries
Chief Environmental Officer: [email protected] and [email protected] All matters
Deputy Chief Environmental Officer: [email protected] All matters, including queries about the DOE’s response to the New River
Project Evaluation/Environmental Impact Assessment: [email protected] Applications and queries about applications for environmental clearance, BTB clearance, EIA submissions, comments on EIA reports
Environmental Compliance Monitoring and Enforcement: [email protected] Queries about environmental complaints, applications for service stations, LPG stations, effluent license, noise and other complaints, and New River issues
Public Awareness and Outreach: [email protected] General queries, request for publications and awareness materials, and queries about the website and community outreach projects
Library: [email protected] Queries on OPAL applications (import/export of scrap metal, lead-acid batteries, waste oil, and used tires) and Asycuda clearances for these commodities
Single use plastics:

[email protected]; [email protected]

Queries/questions/clarifications on single use plastics
Ozone Programme: [email protected] Queries on OPAL applications (import of refrigerant, refrigerant-based equipment) and Asycuda clearances for these commodities


Kindly allow two days for the processing of applications under the OPAL system.

The DOE thanks the public and continues to encourage everyone to put precautionary measures in place to protect the health and safety of all.



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