BPO’s donate to COVID-19 relief

By BBN Staff: Five Business Process Outsourcing Centers (BPOs) made a donation to the Ministry of Health (MOH) today to assist with the impact of COVID-19.

The organizations handed over boxes of infrared thermometers and P95 masks to MOH representatives at the Social Security Board (SSB) office in Belize City this morning.

Sab Badde – CEO of Global Com; Katherine Meighan – Vice President of  Caye Talkers call center; Kevin Herrera – CEO Protel BPO Ltd.; Rob Johnson – Senior Vice President, Transparent BPO; Keith Alarcon – Recruitment Manager, Ready Call Center said that the donations today formed a part of a larger initiative with a total value of around $82,000.

The BPOs said that they have been working with the MOH since March, either making direct deposits into the National Health Insurance (NHI) bank account, or through coordinated purchasing of materials and supplies with the MOH.

They noted that despite the challenges brought on by COVID-19, the BPO industry has been able to maintain a satisfactory level of operation and has seen improvement in some areas, which allowed them to work during the lockdown with minimal cuts and adjustments.

Melinda Guerra, Regional Manager of the Central Health Region, said that the latest donation is timely, as it will assist in the ministry’s ongoing efforts, particularly in the districts.

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