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Facebook says configuration changes on the backbone routers caused worldwide outage on Monday

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Posted: Tuesday, October 5, 2021. 11:56 am CST.

By Rubén Morales Iglesias: Facebook said configuration changes on the backbone routers caused a worldwide outage of Facebook and its family of apps including Instagram, Messenger, and WhatsApp on Monday.

Millions of users around the world reported problems with Facebook and its apps for over six hours.

“Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt,” Facebook said in a press release.

Facebook said it had no evidence that users’ data was comprised.

“We want to make clear at this time we believe the root cause of this outage was a faulty configuration change. We also have no evidence that user data was compromised as a result of this downtime,” said Facebook.

The outage prompted users to use other apps like Twitter and Telegram, and email communication as well.

Twitter and Telegram reported problems because of over-usage.

Facebook’s stock value was severely affected on Monday with its stock trading at $326.23 a share, down by 16.78 points or 4.89%.

A number of social media joked about the situation.

“Hello literally everyone,” tweeted the official Twitter account on Monday afternoon.

“Perfect time for a coffee break,” came the response from Starbucks Coffee.

“Hi. We brought you something to eat,” tweeted Kraft Dinner along with a photograph of a macaroni and cheese dinner.

“How r u handling the fame,” said McDonald’s Canada.

“Pancakes never crash,” tweeted IHOP.

“Let’s all go to the bar,” responded Budweiser USA.

But the best answer might have been “Facebook was removed from Facebook for violating Facebook Community Standards,” tweeted by someone named Ishaq Khan.


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