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Atlantic Bank launches redesigned Online Banking Platform and Mobile App, promises an improved banking experience for customers

Posted: Tuesday, June 27, 2023. 5:33 pm CST.

By Hugh O’Brien: Atlantic Bank Ltd, Belize’s premier banking institution, has launched its redesigned Atlantic Bank Online platform along with its new Atlantic Bank Mobile App. Both products promise a modern and improved user experience for customers.

Personal Atlantic Online, the online banking platform of Atlantic Bank, underwent a significant makeover with a user-centric design that makes the interaction as customer friendly as possible. The new and improved design of the online platform offers a host of new services and enhancements that simplify financial management for the bank’s customers.

The redesigned Atlantic Online has a modern look and feel across all devices, offering a seamless and more intuitive banking experience. The platform’s login procedure is also simplified, no longer requiring a token at login, yet retaining the high-security standards clients have come to expect by requiring the token for any transaction that involves a third party.

In a bid to streamline transactions, the new Personal Atlantic Online platform introduces the ability to make real-time third-party credit card payments. Users can also enjoy the convenience of pre-setting scheduled transfers and performing multiple transfers to various accounts simultaneously.

Among other standout features are tools for product inquiries and service requests, enabling customers to manage their banking needs all in one place. Whether users need to inquire about a loan, request a new debit card, or process other service-related issues, they can do so with ease from the online platform. Customers can continue to save their most frequently performed transactions as ‘favorites’, making future transfers and bill payments easier and faster.

To improve access to customers’ banking information and facilitate transactions, the bank also released a Mobile App. The new Mobile App allows customers to access their accounts and conduct their banking transactions from anywhere in the world and to do so anytime using their favourite device. Like the Personal Atlantic Online, the App allows the transfer of funds easily and efficiently, and customers can pay their bills quickly, all from their device.

The Atlantic Bank Mobile App for iOS and Android users is now available for download via the Apple App Store and Google Play Store respectively. Users can type Atlantic Bank Mobile Banking on the store’s search bar.

Both the Personal Atlantic Online and the Atlantic Bank Mobile App allow customers to send notifications to the beneficiaries for third-party transfers, other bank transfers, and third-party credit card payments. In line with the bank’s commitment to customers’ security, alerts are automatically activated to notify customers of any changes to their online accounts or any failed access attempts.

The ‘Contact Us‘ service in the Personal Atlantic Online platform has been improved and enables more streamlined two-way communication between customers and the bank’s support team. This two-way communication is done securely within the Personal Online portal.

The two new interactive products are a testament to Atlantic Bank’s progressive digital strategy, underscoring their unwavering dedication to elevating the customer experience. It clearly reaffirms the bank’s pledge to deliver banking services that aren’t just efficient and secure, but also remarkably convenient, placing robust financial tools directly in the hands of their clients.

 

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