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Belize ranked as top BPO destination in the region

Posted: Friday, June 30, 2023. 3:47 pm CST.

By Celeste Chang: Belize was ranked number 1 over countries like Jamaica, Guatemala and Mexico as the top BPO destination, according to the Nearshore Value Index 2023.

“Belize is a relatively new player in the BPO space, but it is slowly building a reputation as one of Nearshore’s best options for high quality service at a lower cost. The country remains more affordable than popular destinations like Colombia and Costa Rica, while offering a workforce of native English speakers, a healthy investment environment and geographical proximity to the US market. All of that in spite of (and, in part, due to) being overlooked in favor of better known destinations,” Nearshore said in its article.

“Though it still has challenges to solve – like any other Nearshore location-, Belize is the best example of value in the region,” Nearshore concluded.

The destinations showcased in the Nearshore Value Index 2023 were chosen from a larger pool of 41 candidates, which included cities, states and whole countries. The value proposition of each destination was evaluated using criteria that go beyond cost. These criteria were divided into seven categories. Six of these categories (costs of labor, population size, proximity to the US, ease of doing business, English proficiency and investment environment) were the same across both top tens.

Breaking Belize News has previously reported that there are currently 28 BPOs countrywide with 8,000 employees.

 

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