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Belize Electricity Limited confirms cyber leak of over 10,000 customer application forms

Posted: Wednesday, July 19, 2023. 9:08 am CST.

By Zoila Palma Gonzalez: On July 18, 2023, the Belize Electricity Limited (BEL) hosted a press conference to inform that the company is aware of the leak of information by cyber criminals.

BEL noted that in March and May, Ragnar Locker, a ransomware company out of Russia, hacked the company’s IT system.

The cyber criminals obtained customer and employee data.

Last month, the company demanded ransom from BEL in exchange for the information, News 5 Belize reports.

However, the company ignored the email but the CEO in the Ministry of Public Utilities received an email that customers’ information was being shared on the dark web.

BEL’s Chief Executive Officer, John Mencias says that BEL’s incident response team immediately confirmed the leak that confidential employee and customer information was being shared on the dark web.

“The leaked file was evidence that the information was gotten from our file servers and our network and actually from individual computers assigned to employees. To share with you some of the information that was leaked, because we obviously got to that information to determine what was leaked. There was information on customer application form, 10,800 individual customer application form which contained identification information, SSB information, and some transaction details but no credit card number or bank number or anything like that,” Mencias said.

Mencias further apologized to BEL’s customers and employees affected by the data breach.

“We will be reaching out and we are reaching out to every individual customer and employee and seller whose data was uploaded onto this dark web and personally apologize and let them know what data was put out there on the dark web,” Mencias stated.


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