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Belize Electricity Limited assures customers that customer banking information was not leaked


Posted: Wednesday, July 26, 2023. 4:11 pm CST.

By Zoila Palma Gonzalez:  Today, Belize Electricity Limited (BEL) issued a statement assuring customers that the company continues to investigate the cyberattack on its Information Technology (IT) System.

In addition, BEL reaffirms that “there is no evidence that customer credit or debit card information was leaked, as a result of the recent cyberattack on its IT Systems.”

BEL also clarified that credit and debit card numbers and expiration dates are stored in the company’s database.

“Previously, we mistakenly reported that no credit nor debit card information is stored by the Company. Indeed, no such information is stored on the Company’s filing system; however, it is important to clarify that the information is stored in the database system, which is kept on separate computer servers. The storage of this information is required by our merchant agreement with the card processing bank,” BEL stated.

However, the company says that there is no evidence of any breach of the company’s databases in which card information is stored.

“Based on all our investigations to date, the leakage was limited to data stored on the Company’s electronic filing system,” BEL added.

BEL says that it continues to investigate and address all issues related to this unfortunate incident.


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