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Ministry of Labour hosts Project Steering Committee for Pilot Project and Policy for Higher Tier Global Digital Services from Belize

Posted: Friday, April 19, 2024. 8:44 am CST.

By Zoila Palma Gonzalez: On April 18, 2024, the Ministry of Labour hosted a meeting of the Project Steering Committee (PSC) for the project “Pilot Project and Policy for Higher Tier Global Digital Services from Belize.”

The project is being funded by the InterAmerican Development Bank and led by the Ministry of Investment.

The Ministry noted that the project will focus on the development and implementation of an integral training strategy that maximizes the potential of Tier 1 services offered by BPOs and facilitates the transition to more specialized Tiers.

This includes the carrying out of a sector skills gap analysis, the development of a curriculum for advanced technical support roles, and the implementation of a training program for entry-level and BPO professionals seeking to advance their careers in the GDS industry.

 

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