Beltraide organizes Call Center/BPO Job preparedness training

By Zoila Palma Gonzalez: Beltraide has organized a call center/BPO training to be held in Santa Elena, Cayo.

The free training will be held from March 4 to 15, 2024 at the Santa Elena Library.

Training commences at 9am and goes through to 3pm.

Participants will master the fundamentals of effective communication and customer service in the Call Center Training/BPO course.

Participants will also learn essential techniques for handling customer inquiries, resolving issues, and exceeding expectations.

They will develop proficiency in utilizing call center technology and software to streamline operations and enhance customer interactions and gain the skills and confidence needed to excel in a dynamic call center environment.

Register here: https://forms.gle/xDRundT6MAZGAgZf8

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